Are your products high quality?
Absolutely. We carefully select trusted suppliers who meet our quality and performance standards for outdoor gear.

Why does shipping take a bit longer?
We work with trusted logistics partners who ship directly from their warehouses, which helps us offer a wider range of products and fair prices.

How do I place an order?
Simply add your favorite items to the cart and complete your purchase at checkout. Easy as that!

Which payment methods do you accept?
We accept credit cards, PayPal, Apple Pay and Google Pay.

Can I change or cancel my order?
Yes, as long as your order hasn’t been shipped yet. Please contact us as soon as possible at support@folksoutdoors.com

How long will delivery take?
Our products are shipped directly from our partner warehouses. Delivery usually takes 5–12 business days, depending on your location.

Can I track my order?
Of course! You’ll receive a tracking number by email once your order has been shipped.

How much is shipping?
Shipping costs are calculated automatically during checkout.

Can I return an item?
Yes, you can return your item within 7 days of receiving it, as long as it’s unused and in its original packaging. Contact us at support@folksoutdoors.com for return instructions.

What if my order arrives damaged or incorrect?
No worries, send us a photo and your order number, and we’ll arrange a replacement or a full refund.