Terms & Service

This website is operated by Folks Outdoors Limited [Hong Kong Company Registration No. 78921761]. Throughout the site, the terms “we”, “us” and “our” refer to Folks Outdoors Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform and payment gateway that allows us to sell our products and services to you.

1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence (18 years in Australia), or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services and may be reported to relevant authorities.

2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time, in accordance with Australian Consumer Law and other applicable legislation.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks; and

  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or timely sources.

We endeavor to ensure all product information is accurate at the time of publishing. Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information.

4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5 – Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Returns Policy and Australian Consumer Law.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your monitor’s display of any colour will be accurate.

We reserve the right to:

  • Limit the sales of our products or Services to any person, region, or jurisdiction;

  • Limit the quantities of any products or services;

  • Discontinue any product at any time;

  • Refuse or cancel any order that appears fraudulent or violates our Terms.

All product descriptions and pricing are subject to change at any time without notice.

6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same account, credit card, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you via the email or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.

7 – Optional Tools

We may provide access to third-party tools over which we have no control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsements.

Use of optional tools is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

8 – Third-Party Links

Certain content, products, and services may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

We are not liable for any harm or damages related to third-party websites or transactions.

9 – User Comments, Feedback and Submissions

If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may use them without restriction, including editing, copying, publishing, and distributing.

We are under no obligation to:

  • Maintain comments in confidence;

  • Pay compensation;

  • Respond to comments.

You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material.

10 – Personal Information

Your submission of personal information is governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth).

11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update information at any time without prior notice.

12 – Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes;

  • To solicit others to perform unlawful acts;

  • To violate any laws or regulations;

  • To infringe upon our intellectual property;

  • To harass, abuse, insult, or discriminate;

  • To submit false or misleading information;

  • To upload viruses or malicious code;

  • To collect or track personal information of others;

  • To spam, phish, or scrape;

  • To interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the service is at your sole risk. The service and all products delivered to you are provided “as is” and “as available,” without warranties of any kind.

In no case shall Folks Outdoors Limited be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or any product.

14 – Indemnification

You agree to indemnify and hold harmless Folks Outdoors Limited and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in effect.

16 – Termination

These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing use of the site. We may terminate if you fail to comply with any term or provision.

17 – Entire Agreement

These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service.

18 – Governing Law

These Terms are governed by the laws of the Australian Consumer Law ACL.

19 – Changes to Terms

We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically. Continued use of the site after changes constitutes acceptance.

20 – Contact Information

Questions about the Terms of Service should be sent to: support@folksoutdoors.com

Last updated: 14 October 2025